Want to know how walkable a place is?
Check out Walkscore
My Walkscore is 83/100.
My favorite famous place: President Bush's Crawford Ranch - Walkscore = 0/100 (shocking I know!)
Wednesday, December 05, 2007
Saturday, February 24, 2007
My D-link wireless router stopped functioning after 4 months. I created an RMA request for a replacement router with D-link on 10/13/06. I decided not to return the product until after I received the replacement to ensure that I returned all required items shipped to me. The product was temporarily lost by UPS and was delayed several days. It was supposed to be delivered on Friday, 10/20 but was not received until Monday 10/23. I work out of town during the week and installed the replacement router when I returned on Friday 10/27 and shipped the defective router the next day on 10/28 via USPS (since I didn't trust UPS). Router was received by D-link on 11/14, 2 days beyond the 30 day limit. The D-link's "Cross-Shipment Agreement," does not define a critical element to a contract: the price I would be charged if it was not returned within the 30 day window. The CSA states that I "...will be charged one hundred percent (100%) the value of the replacement unit(s)..." No where in the contract does it state how the value is to be determined. I originally paid $64.99 for the router in June. It is unconscionable that D-link would attempt to charge $149.99 for defective version of the same product. I made a good faith attempt at expediently returning the defective product. I have attempted on multiple occasions to resolve this with D-link to no avail. I am currently disputing this charge with my credit card company.
Subscribe to:
Posts (Atom)